Effective Date: [2023-01-02]
Last Updated: [2025-07-11]
Owner: Glugum Company, Canada
Welcome to Taskpapi, a handyman service platform owned and operated by Glugum Company in Canada.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or related services (collectively, the “Platform”).
By accessing or using Taskpapi, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
This Privacy Policy applies to:
Service providers (handymen, skilled tradespeople, and other professionals)
Service users (clients and customers seeking handyman services)
Visitors to our website or app
We collect the following types of information:
Account Information: Full name, phone number, email address, mailing address
Subscription Details: Payment method, billing address, transaction history
Identification Information (for providers): Government-issued ID, trade licenses, proof of insurance
Job requests, quotes, and service history
Communication between users and service providers via the Platform
Reviews and ratings
IP address, device type, operating system, browser type
Geolocation data (with consent)
Cookies and similar tracking technologies
We use your personal information to:
Provide Services: Match service users with service providers, process bookings, and facilitate payments.
Verify Identity: Ensure service providers meet qualification and insurance requirements.
Improve Platform Performance: Monitor usage patterns and enhance features.
Customer Support: Address inquiries, complaints, and technical issues.
Legal Compliance: Fulfill legal and regulatory obligations, including fraud prevention.
We do not sell your personal information. We may share it with:
Service Providers & Users: To facilitate service delivery and communication.
Payment Processors: To securely process transactions.
Legal Authorities: If required by law or to protect our rights.
Third-Party Vendors: Who assist with platform operation, marketing, analytics, or technical support.
We retain personal information only as long as necessary for:
Service provision and account management
Legal compliance
Dispute resolution and fraud prevention
Once no longer needed, your information will be securely deleted or anonymized.
We use cookies to:
Improve user experience
Analyze site traffic
Remember user preferences
You can manage cookie settings via your browser, but some features may not work properly if cookies are disabled.
We employ:
Encryption for sensitive data transmission
Secure servers and firewalls
Regular security audits
However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
Under Canadian privacy laws (PIPEDA), you have the right to:
Access your personal information
Request corrections
Withdraw consent for certain uses
Request deletion of your data (subject to legal requirements)
To exercise your rights, contact us at [Insert Contact Email].
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Taskpapi is not intended for individuals under the age of 18. We do not knowingly collect information from minors.
We may update this Privacy Policy periodically. We will notify users by:
Email notification
Posting an updated version on the Platform
Continued use of the Platform after changes indicates acceptance.
For privacy-related inquiries:
Glugum Company – Privacy Officer
[support@taskpapi.com]
[+17808515483]